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FREE UK DELIVERY OVER £60

FAQ'S

FAQ

How to order ?

Mill Creations fabrics are priced by the half metre. For example, if you require 2.5 metres of fabric you will require a quantity of 5. Please be sure to read the description of the fabric for the width measurement before deciding your amount.

What if my fabric isn't cut straight?

Very often when we receive our fabrics from suppliers the roll end is usually a wonky cut, but don't worry your required amount will still be accurate you may just get a little extra.

Can i order a sample?

If you wish to receive samples we offer up to 2 free of charge, please email sales@millcreations.co.uk for more details.

How do i order a matching thread?

When ordering fabric you can order a matching thread by clicking the the matching thread product beneath 'Complete the look'.

If you have ordered several different fabric products and want matching thread for just certain fabrics please leave instructions for this in the 'notes' box at checkout.

What if my fabric doesn't look like what i ordered?

We have taken great effort to provide you with an accurate representation of photographs for our fabrics and haberdashery, however different screens on varying devices may alter this, so despite our photos and descriptions the fabric you receive may slightly differ to what's on our website.  If you want to be sure about the colour, weight or size of a design please order a sample.

Shipping

 Can i collect my order?

Yes! We offer a 'pick-up' service at checkout, you will then receive an email when your order is ready to collect. Usually ready in 24 hours.

What are your shipping prices?

All orders are packed and shipped in our plastic free eco-friendly paper mailers.

UK Shipping

Standard £2.85

First Class £3.85

Rest of World

Standard £20

In-store Pick up usually 24 hours

Returns

Can i return my fabric?

We do not accept returns on fabric as these are bespoke items that have been cut. If you are unsure about a fabric please email to request a sample.