FAQ
How to order a matching thread?
When ordering fabric you can order a matching thread by clicking the the matching thread product beneath 'Complete the look'.
If you have ordered several different fabric products and want matching thread for just certain fabrics please leave instructions for this in the 'notes' box at checkout.
How do I order fabric?
All our fabrics are priced per half metre. E.g For 2 metres enter quantity 4. This will be cut as a continuous piece of fabric.
The minimum order is half a metre.
Can I collect my order?
Yes! We offer a 'pick-up' service at checkout, you will then receive an email when your order is ready to collect. Usually ready in 24 hours.
Click and collect excludes A0 printing service this is delivery only.
Can I Return my fabric?
Unfortunately we do not accept returns on cut fabric as these are bespoke items.
We always recommend ordering samples to ensure the colour and weight is what you are after.
If your order arrives faulty please contact sales@millcreations.co.uk to be sent a replacement.
Please read more in our policy for more information
Shipping
Fast shipping
All orders placed before 1pm are dispatched the same day, anytime after will be the next day. As a small business we try work as quick as we can, so far this system works and everyone has been happy!
Order tracking
When selecting your shipping options at checkout, second class delivery is tracked 48 hours and first class delivery is tracked 24 hours.
Get in touch
We are a small business based in Leeds, UK if you can call in for a chat to our haberdashery shop, alternatively email sales@millcreations.co.uk or call 0113317815